An email with the subject 'Need to Improve' is sent when your self-assessment ‘s contents have been validated and inconsistencies or contradictions were found.
Please proceed as follows:
- log in using the email address which received that message
- follow the detailed instructions for the required improvement on the mentioned topic(s).
To avoid inconsistencies in a self-assessment in the future, please consider the following:
- the assessment covers the company name and postal address saved in the first tile “company information”
- all required topics have been answered
- all questions have been replied by selecting “yes” or “no”
- if you would like to answer a questionnaire via an available certificate, make sure that the document:
- is a certified management system issued by a certifying instance
- matches the mentioned required topic (for ex. do not upload an Energy Management certificate if the required topic is Environmental Protection)
- is uploaded and its validity date is selected
- if for the required topic no certificate is available, reply to the entry question (the not enumerated one) and fill in the questionnaire by answering the questions. Do not hesitate to upload additional documentation at the end of the questions in the uploading space.
If you need further assistance, our support team is eager to help. Simply reply to the message “need to improve” or contact us via live chat.